How Lifeline Works

If you need help, push your Personal Help Button (worn around the neck or wrist)
 
Your Lifeline Basic Unit or Lifeline Telephone is activated and automatically dials the Lifeline Response Center.
 
Trained Personal Response Associates who have instant access to your complete profile and critical information will contact you immediately to see what help you need. (in English or your native language)
 
Even if you can't answer, Lifeline sends help at once. Whether it is a neighbor, family member or ambulance, Lifeline will send the help you need right away.
 

To hear and see the story of a Lifeline call, click here.

To find out more about the choice of Lifeline service or equipment, click here.